Contact Us
In our constant effort to better serve you, we welcome any and all feedback you have. Please don’t hesitate to let us know your thoughts, questions, suggestions, or comments.
Customer Care Center
To contact us by phone, call our Customer Care Center at: toll-free:1-800-367-2740 or (270) 821-5555
Locations & Hours
You may also contact a banking center closer to your location. Take a look at our Locations & Hours.
Email Form
If you prefer email, fill out the secure form below and someone will get back to you as soon as possible. Thank you for visiting First United Bank and Trust Company!
Join Our Team
Our employees are the reason for our success.
We are a community bank. Our staff is our bank family.
We enjoy a warm and friendly atmosphere all while doing amazing, challenging work. Because our bank is so successful and growing, we are always looking for motivated, talented people to join our team.

First United Bank is honored to be recognized on American Banker’s prestigious 2024 Best Banks to Work For list. This marks our third consecutive year of receiving this recognition, and we are proud to rank #26 nationally and #20 among banks with assets under $3 billion. In Kentucky, five banks made the list with First United Bank coming in at #2 in the state.
This program identifies and recognizes banks for their culture and outstanding employee satisfaction. This award is a direct reflection of our outstanding team. Our employees are the heart of everything we do. Their passion, hard work, and commitment to excellence drive our success – and it’s this dedication that has earned us recognition as one of the Best Bank to Work For.
If you’re interested in being considered for employment, please submit your Employment Application
Open Positions:
Customer Service Representative (Teller) - Main Office
Purpose
The Customer Service Representative position will provide excellent banking services to customers in a professional manner. Provide the customer and/or potential customer with a clear understanding of the technical aspects and benefits of products and services offered.
Primary Duties
The primary responsibilities will include but are not limited to the following:
- Adheres to the Bank’s Mission, Vision, Core Values and Core Purpose while providing customers with timely, responsive, and exceptional service in accordance with the Bank’s customer service standards.
- Processes all financial transactions in an accurate and timely manner, accepts deposits, cashing checks, disbursing cash and loan payments. Completes transactions according to established guidelines.
- Responsible for managing and balancing cash drawer.
- Processes cashier checks.
- Utilizes teller capture.
- Provides industry leading customer service. Build customer loyalty; establish customer relations through eye-contact, courtesy and friendliness, including addressing each and every customer by name.
- Handles balance inquiries and resolves problems.
- Ensure compliance with internal controls, operational procedures and all applicable policies and procedures.
Working Conditions
Duties are performed in an office environment in a professional business setting. Position may require travel when attending community events/meetings, internal meetings/trainings and to banking centers.
Benefits Offered
Health, Dental, Vision, and Life Insurance, Vacation, Sick Time, 401K Match, ESOP, Tuition Reimbursement, Short-Term and Long-Term Disability, Paid Holidays, EAP.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. High School diploma or equivalent required. Cash handling experience preferred. Working knowledge of Microsoft Suite products preferred. Must enjoy working with the public on a daily basis. Requires good phone etiquette and the ability to handle difficult customers in a tactful manner. Must be customer service oriented. Must be able to demonstrate aptitude to handle sensitive operational transactions and customer relationships. Must be able to interact as a member of the team, be able to multi-task and be self-sufficient. This position requires demonstrated social skills, professional grooming and adherence to the First United Bank dress code.
Physical and/or Mental Requirements:
May be required to sit for extended periods of time while performing job duties. May be required to lift and carry up to 20 pounds in the form of paperwork, files, or other items. Must be able to concentrate for extended periods of time, paying attention to detail.
EEO/Disability/Vets
Summer Intern - Hopkins/Daviess
Purpose
The Summer Intern program at First United Bank and Trust Company provides an opportunity for college students to gain hands-on experience in community banking. This role supports various departments through assigned projects, operational learning, and professional development. Interns will engage with bank leaders, develop critical skills, and gain industry insights that will contribute to their future career success.
Qualifications
Candidates should be enrolled in a Bachelor’s degree program with a focus on Business Administration, Finance, Accounting, Marketing, Information Technology, Human Resources, Economics, Data Analytics, Cybersecurity, or related fields. Applicants must demonstrate strong analytical, communication, organizational, and interpersonal skills, along with the ability to collaborate and adapt in a professional environment.
Primary Duties
The primary duties and responsibilities include, but are not limited to, the following:
- Adheres to the Bank’s Mission, Vision, Core Values, and Core Purpose while providing exceptional service in accordance with customer service standards.
- Participates in department-specific projects that align with the Bank’s strategic initiatives.
- Supports daily banking operations, assisting with customer service, administrative tasks, or data analysis as needed.
- Engages in mentorship and training opportunities to gain insights into financial services, compliance, and risk management.
- Assists in research, reporting, and data entry related to financial analysis, marketing strategies, technology improvements, or HR initiatives.
- Collaborates with team members to identify process improvements and develop solutions for operational efficiency.
- Completes a capstone project, presenting key learnings and recommendations to senior leadership.
- Represents the Bank professionally in community events and networking opportunities as part of professional development.
- Performs additional duties as assigned.
Working Conditions
Duties are performed in a professional office setting with potential travel for meetings, community events, or networking opportunities.
Physical and/or Mental Requirements
This position involves extended periods of sitting, the ability to lift and carry up to 20 pounds of materials, and sustained concentration with close attention to detail.
EEO/AA/Disability/Vets
About First United Bank
Mission
A community bank dedicated to your success.
Vision
To be a committed partner in the communities we serve while building shareholder value through engaged employees and satisfied customers
About us
First United Bank and Trust Company is a real community bank, formed in 1996 to fill a need for traditional, personal banking in the area. Today, even though we’ve grown, our roots remain in community banking. Our focus is to support the communities we serve with the best possible products and services. But equally as important, is our support of the quality of life and economies in our market, not only financially, but through hard work and volunteerism.
We live in the communities we serve. Our staff is our bank family, and we are proud to have every member. We employ only the best, well-trained bankers, insuring our service to our customers is second to none. Our products and services are progressive, as we pride ourselves on staying up to date with constantly changing technology.
Our customers know us, they call us by name and call on us, individually, when they need help. We help them start out in life with a first house, a first car or even a first business. Or, we save them from the arms of big banks and bring them home to personal service and a real relationship. This is what we were built to do; it is our purpose.
We invite you to come by one of our locations in Beaver Dam, Madisonville, Owensboro, Marion, or Earlington.